Account & purchases

Forgot your password? Reset it with a text message

Barzaman texts a code to your mobile number. Enter it, choose a new password and you are signed in.

Last updated: 1 min read

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If you can receive texts on your account’s mobile number, you can always get back in, even if the number was never verified.

Reset with a text message

  1. On the sign-in page, tap Forgot password?.
  2. Enter your mobile number and tap to send the code.
  3. Enter the code from the text message and a new password.
  4. Confirm. Your password is changed and you are signed in on this device.

The code works for 2 minutes and only once. If your account uses two-step verification, you will be asked for that code too. Changing the password signs out your other devices.

Can’t get texts on this number?

Tap Can’t get texts on this number? in the same window. If Bale is connected to your account, the Barzaman bot can send you a reset link. Otherwise, email support@barzaman.ir and tell us the mobile number of the account. We check that the account is yours before changing anything, so this route is slower.

Security tips

  • Never give your password or a code to anyone, even someone who says they are from Barzaman. We never ask for them.
  • If you get a code you did not ask for, ignore it. Your password stays the same.

Didn’t find your answer?

Send us a message — we usually reply within a few business days.

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